Purchasing at Nike Team Sport store is designed to be simple, quick and secure. Before you order, please ensure that: Choose your team products: Sizes & Quantity Customize it- add your team crest + sponsors Make it yours- add your players Name&Namber Confirm Order your Order on the check...
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Orders
How do I place an order?
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Orders
What is Minimum Order Quantity (MOQ)?
Our products requires a minimum quantity of 10 units in your total order.
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Orders
How do I track my order?
When your order is dispatched, you will receive an email notification with a link and a tracking number to track the shipment. Whenever possible we will contact you by email to update you on the status of the shipment. In some occasions we – or our delivery partner- may notify you by email if you...
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Orders
When can I start tracking my order?
We'll provide an estimated delivery date when you place your order, as well as in your order confirmation email. When your order has been dispatched, we'll send another email that includes the delivery date and tracking number.
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Orders
Can I cancel or change my order?
Orders can be cancelled at any time before the items are picked for production in our warehouse. To do so, you can contact our customer services via any of the contact options above. You will have several opportunities to review your order. We encourage you to review all the details in your bas...
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Orders
What payment options can I use?
We want to make buying your favourite Team gear online fast and easy, and we accept the following payment options: Visa, Mastercard, American Express, Visa Electron, Maestro PayPal
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Orders
When will I be charged for my order?
We'll charge your payment when your order is dispatched. If your order includes multiple deliveries, you'll see a charge for each item as it goes out. Please note, we place an initial authorisation for the amount of the entire order when you place it—this is a temporary hold on funds that will au...
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Orders
Can I split my payment between multiple credit cards?
No, you can only use one credit/debit card per order, but you can combine a credit/debit card and a gift card for payment.
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Orders
How do I pay with PayPal?
When you select PayPal during checkout, you'll need to agree to a billing agreement to allow Nike Team Sport to bill your PayPal account. The agreement is valid for one hour—but don't worry, if it expires before you complete your order, you can simply agree again when you're ready to place an ord...
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Orders
Can I pre-order products?
Yes! We offer pre-orders on select products. If an item is available for pre-order, you’ll see a “PRE-ORDER” button on the product page. To pre-order, simply click the button, and we’ll guide you through the process to secure the item and place your order. A quick note: Just adding items to your...
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Dispatch and delivery
Does Nike Team Sport ship internationally?
We do offer international shipping to the following countries: European Countries: Austria, Belgium, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Spain, Sweden and United Kingdom....
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Dispatch and delivery
What are Nike's Team Sport delivery options?
Customised Teamwear will take 2 -6 weeks to be completed, quality check and dispatched. Once your kit has been completed your will receive an EMAIL confirming dispatch and your tracking number. UK Standard Delivery: Delivery time takes 1 to 2 working days from the moment your order is dispatched...
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Dispatch and delivery
How do I get free delivery on Nike Team Sport orders?
Standard delivery is free on orders over 500€. Please refer to our delivery options for additional information.
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Returns
What is Nike Team Sport returns policy?
You can return your products within 30 days from receiving them (with some exceptions below). To process a return please see the Return section on the Website. We cannot process returns or refunds for products that have been personalised or customised as these have been manufactured specifically...
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Returns
How do I return my order?
You can return your order within 30 days from receiving your products. To process a return please follow the next steps: Visit our returns centre: https://niketeamsport.returnscenter.com/ Enter your order number and email address Follow the instructions and select the items you want to return On...
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Returns
How do I return defective or faulty items?
If your item is defective or faulty and it's been less than 30 days since your purchase, simply choose one of the options above to return the item. If it's been more than 30 days since your purchase, please contact us at support@niketeamsport.com
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Returns
Where is my refund?
Once we receive your items, we'll process your return and issue a refund to your original form of payment, usually within two to five business days. We'll send you an email to let you know we've issued the refund—it may take up to 10 additional days for the funds to show in your account. If you p...
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Returns
What should I do if my refund is incorrect?
Please contact with our customer service email: support@niketeamsport.com
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Product Information
What is the logo vectorisation service?
Vectorisation service In order to send your order to production we need the images to be in RGB format. This is a vectorised format that allow us to print your crest and logos without losing resolution. We understand that you may not always have a vectorised version of your images, so we can offe...
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Product Information
What is the price for the personalisation service?
Club Crest Logo: 4.50€ Small Sponsor (Sleeve and Upper Back Neck Sponsor): 4.00€ Large Sponsor: 5.50€Player Name: 2.50€Player Back Large Number: 3.50€Player Front Small Number: 2.50€Initial (up to 3): 2.50€ If you have any question please contact our customer service at support@niketeamsport.com
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Product Information
What is the personalisation policy?
When uploading your own team crests, logos or sponsor images you represent that you own or have the rights to such content and neither your or Nike Team Sport’s usage of the content will infringe a third party's intellectual property rights or result in the violation of any applicable law or regu...
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Product Information
What type of file is needed for heat print?
Any uploaded file should match these requirements: Maximum file size 10Mb File Formats Accepted JPG or PNG in high resolution(300 dpi) Fonts should be converted to character paths Colors in CMYK or special colours PLEASE NOTE In order to send your order to production we need the images to be in...
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Product Information
How do I find the right size and fit?
When it comes to performance, fit matters. So we provide tools to help you find the right shoes and gear in the right size so you can perform your best. Not sure what Nike size you wear? Our size charts can help you determine the best fit for all of our shoes, clothing and gear. You can navigate...
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Product Information
How do I clean my products?
To receive the most benefit from your purchase, please follow the care instructions below: Turn inside out Use cold water, normal wash Line dry for best results No bleach No dryer No iron Nike Dri-FIT will take care of you longer the better you take care of it, so when it comes to washing Dri-F...